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SHIPPING POLICY

Shipping Overview

At TrendShoeU, we prioritize seamless delivery for your curated footwear collection. Our team meticulously processes all orders within 1-2 business days, ensuring your chosen styles—whether timeless classics or contemporary designs—are carefully packaged for protection during transit. We partner with trusted logistics providers to maintain reliability across all product categories, from everyday essentials to seasonal favorites.

Shipping Timeframe

Processing typically completes within 48 hours of order confirmation. Delivery durations vary based on destination and carrier capacity: domestic shipments usually arrive within 5-7 business days, while international deliveries may require 10-20 business days. Note that peak seasons or unforeseen circumstances may occasionally extend these estimates. Rest assured, we proactively monitor all shipments for timely fulfillment.

Shipping Costs

We offer tiered shipping options to accommodate different needs:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Expedited services are temporarily unavailable to ensure consistent delivery quality across all regions.

Shipping Regions

Currently serving 30+ countries across North America, Europe, and select Asian markets. Some remote locations and restricted territories (including certain islands and conflict zones) may be excluded from delivery. During checkout, our system automatically verifies address eligibility. For specific regional inquiries, please contact our support team before placing your order.

Order Tracking

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:

- A unique tracking number
- Direct links to carrier tracking systems
- Estimated delivery windows

Should tracking information not update within 72 hours of receipt, please check your spam folder or contact [email protected] for assistance.

Delayed or Lost Shipments

While 98% of deliveries arrive as scheduled, occasional delays may occur due to customs inspections, weather events, or carrier logistical challenges. If your package exceeds the estimated delivery window by more than 5 business days, please email [email protected] with your order number. Our team will immediately initiate trace procedures with the carrier and keep you informed throughout the resolution process.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their local authorities. These fees vary by country and are determined solely by government agencies—we cannot predict or influence these costs. For accurate estimates, we recommend consulting your national customs office before ordering. Note that refusal to pay these fees may result in package return or abandonment.
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